FAQs
More FAQs- How do I keep track of non-restorable items after a fire at my business?
- Can I clean up fire and smoke damage in my home myself?
- What does pre-loss condition mean?
We recommend you make a list of your facility’s items that are deemed non-restorable. You can obtain a form for this purpose from your insurance company. Make a copy for your insurance company and keep one for yourself.
After fire and smoke damage in your home, we do not recommend you attempt any “do-it-yourself” cleaning methods without first consulting your ServiceMaster Restore qualified Restoration Technician. Pre-testing, using the right cleaning agent for particular items, mixing deodourizing agents with cleaning solutions and using correct dilution ratios are just some of the ways an expert fire restoration technician attains professional and controlled results. Professional cleaning systems and products used by experienced, trained technicians give you the best chance for successful restoration of your property and belongings.
There may be some damage to your commercial property and facility that existed prior to the loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your commercial property to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”